Privacy policy

Template: replace the bracketed parts and have it reviewed for the countries you sell in before launch.

LeadFlow is operated by [YOUR COMPANY LEGAL NAME], [ADDRESS] ("we"). This policy explains what we collect when businesses use LeadFlow and when their customers submit forms or message them.

What we collect

Account data: names, email addresses and passwords (stored as secure hashes) of people who sign up or are invited. Lead data: details people submit through our customers' Facebook and Instagram lead forms, website forms and WhatsApp messages, such as name, phone number, email and form answers. Connection data: access tokens for the Facebook Pages and WhatsApp accounts our customers connect, stored encrypted.

How we use it

We use lead data only to show it to the business that collected it, to assign it to their team and to send the WhatsApp replies that business has set up. We do not sell personal data or use it for advertising.

Facebook and WhatsApp data

With the business's permission we read lead form submissions from Facebook Pages they manage (leads_retrieval) and send and receive WhatsApp messages on their behalf. This data is used only within that business's workspace.

Who we share it with

Our hosting provider (Hostinger), Meta (to deliver WhatsApp messages), and Paddle (our payment reseller, for billing details). Each processes data under its own terms.

How long we keep it

Lead data stays until the business deletes it or closes their account. After an account is closed we delete its data within 30 days, except billing records we must keep by law.

Your rights

You can ask for a copy of your data, a correction, or deletion by emailing surendra@selvik.co. If you submitted a form to one of our customers, contact that business too. See how to delete your data.

Contact

surendra@selvik.co · Last updated [DATE]